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RVIA's Trouble Shooter Clinic Draws Strong Attendance

Ninety RV service technicians took part in RVIA’s Trouble Shooter Clinic, held Feb. 27 – March 1 in South Bend, Ind., to build their skills through the new track-focused format that features more hands-on diagnostic training on the major RV systems.

The Foundation/Plumbing Track was filled to capacity with 45 registrants.  Meanwhile, there were 22 registrants for the Power Sources Track; 14 for the Appliances Track; and five for the Chassis Track.

“We were very encouraged by the strong participation in our last Trouble Shooter Clinic, which was the second one with the new format change,” said Bruce Hopkins, RVIA’s vice president of Standards and Education. “The reaction to the track-based curriculum from the industry has been very positive, and participants are very appreciative of the smaller class sizes and the opportunity to have more hands-on activities.”

Under the new approach, Trouble Shooter Clinics now offer tracks covering Foundation, Chassis, Power Sources and Appliances.  Tracks are offered independently, providing technicians the ability to receive training suited to their individual needs and job focus.  Attendance in the Chassis, Power Sources and Appliances tracks requires technicians to be certified or have previously attended the Foundation Track.

The Foundation Track is open to all technicians and covers basic RV knowledge, including propane, electrical, plumbing, pre-delivery inspection, preventative maintenance, and fire, life and safety topics.

RVIA reorganized the Trouble Shooter Clinics to align the popular training sessions with the new RV Technician Career Ladder that was introduced last fall to provide technicians with two paths to technician certification.  The new track format is more customizable to a technician’s specific needs, limits the time needed to participate in the training, and offers more class time and smaller class sizes.  In addition, technicians can earn continuing education credits toward recertification while limiting the time away from the shop. The sessions focus on general and product-specific troubleshooting procedures to improve diagnostic and repair skils. While participation in the clinics can assist a technician in certification efforts, the program does not cover all the knowledge needed to pass the certification tests.

RVIA’s Industry Education Committee will set the schedule for upcoming Trouble Shooter Clinics at their meeting in June at RVIA’s Committee Week. 

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