RV Retailer, LLC And RV Technical Institute Renew And Enhance Partnership For 2022

Apr 7, 2022

RV Retailer, LLC (RVR) announced it has reviewed and enhanced its partnership with RV Technical Institute (RVTI) to provide all RVR techs with access to RVTI standardized training, curriculum, and certification resources through RVTI’s Authorized Learning Program.

Jon Ferrando, Chief Executive Officer and President of RVR stated, “We are pleased to announce a renewed partnership with RVTI to deliver training and certification for our service technicians across the RV Retailer family of stores. This investment by RVR in tech training will support the continued growth of our service and parts business. RVR leads the industry with the most enrolled service technicians for training and the most Level 1 certified service technicians in the industry in less than a year.”

“RV Retailer’s commitment to training and developing has been incredible, from its dedicated service training centers to the recent appointment of Jon Ferrando to the Board of RVTI, RV Retailer has shown relentless focus on delivering exceptional service at its 94 locations across the nation,” said Curtis Hemmeler, Executive Director of the RV Technical Institute. “It is no secret that the industry faces a shortage of service technicians to support the record number of RVs on the road. RV Retailer is a critical partner to the RV Technical Institute in the efforts to address this shortage and is making a significant difference through their focus on training and developing new service technicians.”

“The renewed partnership with RVTI expands our commitment to train our 700+ service technicians. This program coupled with our tech apprenticeship program, on-site tech training, and virtual leaning modules helps our service technicians gain the knowledge and experience needed to grow their careers,” said Chris Glenn, RV Retailer’s Vice President of Service and Parts Operations.

Created by top RV industry experts, RVTI offers the only industry-wide training program and career path for RV technicians. The career path included four levels of certification, from a Level 1 Certified Pre-delivery Inspection Technician all the way to a Level 4 Certified Master Technician.

Taylore Elliott, RV Retailer’s Chief Human Resources Officer added, “This investment in our people provides RV Retailer service technicians with the opportunity to receive RVTI’s training and certification at no cost to the employee and allows RV techs to advance their skills and build a career. We are committed to having all of our service techs certified this year as part of this program and have over 150 service technicians now waiting their Level 1 certification.

Under the terms of the new partnership and investment by RV Retailer,  service technicians employed by RVR will have access to all RVTI training material at no cost to the service technicians. This includes all materials, testing, and access to self-paced online programs, as well as a comprehensive training portal and individual profiles to track their personal certifications in the portal.

To learn more about RV Retailer or RV Technical Institute, please visit www.rvretailer.com or www.rvti.org.