Standardized Curriculum and Training
Curriculum is at the heart of technician recruitment, training and credentialing. Subject matter experts in the industry, along with professional curriculum developers and technical writers, identified the key areas of required knowledge and expertise needed to develop a well-rounded, practical training and certification program. Featuring digital textbooks, PowerPoint decks, video and other modern teaching tools, the newly developed curriculum is the framework for instructing and training new and existing RV techs.
The Institute will apply practical application to all of its curriculum and credentialing processes. In addition, vendor and supplier training are being built into the methodology for more advanced credentialing. The institute will provide theory-based training as the initial building blocks in the program. The next levels will involve the more complex supplier-specific training from vendors. This will allow technicians to become a generalist or specialize in a specific area.
What does the new technician training program look like?
The new technician training program is divided into four levels of training and proficiency. A technician will be deemed a Level 1, 2, 3, or Level 4 technician based on completion of the designated levels and the ability to successfully demonstrate the required knowledge and skills.
Each level of training builds on the foundation of the previous level and allows the technician to become a generalist or a specialist. The new technician training program will cover theory and application, specialties training and troubleshooting.
- Level 1 – A pre-delivery inspector (PDI) technician with a proven skill set to prepare an RV for customer delivery by verifying the operation of all components.
- Level 2 – A technician that has theoretical knowledge of all the systems and components within an RV and a proven skill set to be able to diagnose, troubleshoot and repair those systems and components.
- Level 3 - Specialties – A technician that has completed vendor trainings on specific types of components increasing their proficiency in troubleshooting and repair. (See requirements for each specialty).
- Level 4 – Master Technician – this technician has completed all 5 designated specialties through vendor trainings and is proficient in troubleshooting and repair of ALL the major systems and components within an RV.
Achieving Each Designation
Successfully pass Level 1 written and skill-based (practical) exams
Successfully pass Level 1 & 2 written and skill-based (practical) exams
Level 3 (Specialities)
To achieve Level 3, a technician must successfully pass Level 1 & 2 written and skill-based (practical) exams and attend and pass 24 hours of approved/hands-on vendor trainings within 5 years covering the following minimum topics:
- Demonstrate skill and expertise in: Converter, inverter, transfer switches, management systems, batteries including lithium-ion, surge protection and solar
- Demonstrate skill and expertise in: Stabilization, leveling, electric steps, braking system (hydraulic and electric) and vehicle weights
- Demonstrate skill and expertise in: Satellite systems, multi-plexing and control area networks (CAN)
- Demonstrate skill and expertise in: Furnaces, air conditioning, refrigerators, water heaters (including traditional, instantaneous and hydronic)
- Demonstrate skill and expertise in: Cable slide-outs, above floor slide-outs, through frame slide-outs (including screw-type, rack-n-pinion, hydraulic and flush mounted)
Level 4 - Master Technician
Successfully pass Level 1 & 2 written and skill-based (practical) exams. Successfully complete and have current all five Level 3 specialties.